Retail Manager

Role Overview & Responsibilities

• Manage and motivate a team to increase sales and ensure efficiency.
• Manage stock levels and make key decisions about stock control.
• Analyse sales figures and forecast future sales.
• Analyse and interpret trends to facilitate planning.
• Use information technology to record sales figures, analyse data and forward plan.
• Deal with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews.

• Ensure standards for quality, customer service and health and safety are met.

• Respond to customer complaints and comments

• Organise special promotions, displays and events.
• Update colleagues on business performance, new initiatives and other pertinent issues.
• Tour the sales floor regularly, talking to colleagues and customers and identifying or resolving urgent issues.
• Deal with sales, as and when required.
• Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what competitors are doing.
• Initiate changes to improve the business, such as revising opening hours to ensure the store can compete effectively in the local market.
• Promote the organisation locally by liaising with local newspapers and the community in general.

• Deal with other aspects of the business, such as customer service, finance, human resources, information technology, logistics or marketing - whether you need to do this will depend on the size of the store.

Job Types: Full-time, Permanent

Salary: £24,000.00-£26,000.00 per year

Benefits:

• Store discount

Flexible Language Requirement:

• English not required

Schedule:

• 8 hour shift
• Weekend availability

Supplemental pay types:

• Performance bonus
• Yearly bonus

COVID-19 considerations:
All customers are required to wear face covering.

Education:

• Bachelor's (preferred)

Experience:

• Retail management: 2 years (preferred)

Work Location: In person

Reference ID: Retail Manager