Research Staff

Role Overview & Responsibilities

Airline & Airport Audit Staff

About Us

Established in 1989, Skytrax is the international air transport rating organisation, based in London, UK. We are dedicated to improving customer experience, advising airlines and airports across the world on quality issues related to front-line product and service standards.

Job Description

We are seeking staff to join our airline and airport audit research team. Experience in the aviation sector is preferred (but not essential), and some understanding of market research and/or product development is desirable. An experience of international air travel is an advantage and should be documented and demonstrated on request. A keen eye for detail and observational skills is critical, and due to the nature of the work, the successful candidate must be able to demonstrate that they can work on their own initiative.

Audit staff work involves frequent and often arduous global travel, and the candidate should be prepared to travel for periods of 5-7 days at a time. These are not positions where staff can expect to luxuriate in 5-Star overnight hotel stops or experience paid-for global sightseeing. So please, no dreamers or time-wasters!

Desirable skills/experience

• A keen eye for the smallest detail is critical
• Excellent timekeeping and diary management
• Knowledge of MS office
• Excellent written and verbal English
• Experience of global air travel (if claimed, this must be documented on request)
• Due to the nature of the work, successful candidates must be self-motivated and show they can work on their own initiative.

What you will get from us

• Experience in a very competitive industry
• Opportunity to work with major airlines/airports
• Career development for the right person
• Competitive pay and expenses (you will be paid for the days you travel)

Requirements

The position is based in the UK, principally flying from Heathrow Airport, and candidates must already live within easy commuting distance of Heathrow, and possess a UK or EU passport. Please note that persons who do not meet the stated location details shown above should not apply, and may not receive any response if they choose to do so.

Interested

If you believe that you meet our requirements, please respond with your CV and covering letter, explaining why you should be considered, what personal strengths and benefits you can bring to the position, and why we should meet with you.

Job Types: Part-time, Freelance

Salary: From £150.00 per day

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Education:

• A-Level or equivalent (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: On the road