Assistant Manager

Role Overview & Responsibilities

Are you looking to become part of a friendly team who thrive to provide excellent customer service?

Here at Soletrader we have excellent relationships with all of the brands we stock and have been working closely with brands such as Dr Martens since 1960’s. We have over 30 stores across the UK, with an ever-growing online presence.

We are looking for an Assistant Manager to join our current team in Ashford with previous experience within retail management.

You will be working with a small team which consist of full and part time staff managing the store to maximise sales.

We are looking for the right candidate that has the willingness to learn and adapt to any challenges along the way. You must be friendly and approachable individual.

As an assistant manager, your duties and responsibilities include but are not limited to:

• Assisting and managing your team to ensure they assist customers efficiently.
• Managing sales and inventory levels.
• Managing and motivating your team to improve the quality of their service, meet sales targets, increase sales and profit for the store.
• Handling feedback, queries and complaints from customers.

The ideal candidate will possess the following skills:

• Excellent customer service skills and the ability to maintain a customer-focused environment.
• Willingness to work shifts of a specified duration on weekends, evenings or during the Christmas and Easter seasons or bank holidays.
• Ability to collaborate with different people and as a team
• Excellent communication skills, including written and verbal communication.
• Leadership skills to motivate the team and drive results.
• Commitment to continuous learning and the ability to change circumstances
• Minimum of 1 year retail management experience.

In return, we offer:

• 40% off 2 pairs of shoes per season to wear at work
• 25% personal and direct family discount
• 10% off for extended family

If this sounds interesting to you and you are ready for your next challenge, please send your CV now, with a covering letter telling me why you are the right person for the job.

Job Types: Full-time, Permanent

Salary:

Benefits:

• Company pension
• Employee discount
• Store discounts
• Wellness programmes

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift

Ability to commute/relocate:

• Junction 32

Experience:

• Retail management: 1 years (required)

Job Types: Full-time, Permanent

Salary: Up to £22,194.00 per year

Benefits:

• Company pension
• Employee discount
• Free flu jabs
• Store discount
• Wellness programme

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Holidays
• Overtime
• Weekend availability

Ability to commute/relocate:

• Ashford: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: ASHam