Restaurant Operations Manager

Role Overview & Responsibilities

Our Buffet Reasturant is looking for experienced individuals who is passionate and has leadership to join our management team.

CORE WORK ACTIVITIES

Assisting in Management of Restaurant Team

• Monitors employees to ensure performance expectations are met.
• Assists in supervising daily shift operations.
• Supervises restaurant and all related areas in the absence of Restaurant Manager.

Conducting Day-to-Day Restaurant Operations

• Ensures all employees have proper supplies, equipment and uniforms.
• Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.
• Ensures compliance with all restaurant policies, standards and procedures.
• Monitors alcohol beverage service in compliance with local laws.
• Performs all duties of restaurant employees as necessary.
• Opens and closes restaurant shifts.

Providing Exceptional Customer Service

• Interacts with guests to obtain feedback on product quality and service levels.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Encourages employees to provide excellent customer service within guidelines.
• Handles guest problems and complaints, seeking assistance from supervisor as necessary.
• Strives to improve service performance.
• Sets a positive example for guest relations.
• Meets and greets guests.

Conducting Human Resource Activities

• Supervises on-going training initiatives.
• Uses all available on the job training tools for employees.
• Communicates performance expectations in accordance with job descriptions for each position.
• Coaches and counsels employees regarding performance on an on-going basis.

Job Types: Full-time, Contract

诚聘自助餐馆楼面经理

要求：英国合法身份。有PSW签证者优先考虑。如工作表现出色，可帮助办理转工签。

待遇优厚，薪资面议。

Job Types: Full-time, Permanent

Salary: From £20,000.00 per year

Benefits:

• Company pension
• Discounted or free food
• Flexitime
• Free parking
• UK visa sponsorship

Flexible Language Requirement:

• English not required

Schedule:

• Flexitime
• Holidays

Work Location: In person

Reference ID: Operation Manager