Accessory and Handset Trade Executive

Role Overview & Responsibilities

Job Title: Accessory and Handset Trade Sales Executive

Location: Waltham Abbey, EN9

Salary: £26,250 p.a. plus an annual performance-based bonus and additional benefits

Swanstaff are currently looking to recruit an Accessory and Handset Trade Executive for our key client – an independent, international leader in consumer electronic devices based in the Waltham Abbey area.

This role is a full-time permanent position, working business hours – Monday to Friday, 9:00am – 5:30pm (37.5 hours a week).

The role involves working in an office environment with responsibility for the support and co-ordination for online sales and trade sales, dealing directly with customers and suppliers.

The Role:

• General customer service - processing customer orders, investigating and resolving customer complaints, responding to customer requests, and maintaining customer service records
• Assisting customers with setting up an account, sending out pro-forma invoices, checking incoming payments, liaising with dispatch team, and assisting with customer collections
• Keeping stock up to date on online marketplaces, customize e-mail marketing and providing stock lists on demand
• Liaising with company suppliers to check product availability for customer orders and order/restock items, arrange deliveries, deal with correspondence, and email management
• Raising purchase orders, liaising with the accounts department to keep accurate financial records and arrange payments
• Providing monthly price lists to specific customers and regularly updating internal price lists, keeping track with pricing trends
• Pricing incoming supply batches, managing stock status sheet, uploading waybills, COE documents to ISM, completing purchase orders for new supply batches
• Attending monthly meetings with key customers.

Requirements:

• Excellent customer service skills
• Experience in sales and account management
• Strong communication skills, able to communicate effectively with internal parties, as well as customers and suppliers
• Highly organised and reliable with strong attention to detail
• Work well as part of a team and independently
• Experience with Microsoft Office package, purchase order systems and invoicing.

How to apply:

If you are interested in this role please apply online now, or for more information on this role, please contact Sue Burton on Tel: 01322 474 655.

EMPOWERING PEOPLE WITH OPPORTUNITIES– Swanstaff is an equal employment company.

Job Type: Permanent

Salary: £26,250.00 per year

Schedule:

• Monday to Friday

Supplemental pay types:

• Performance bonus

Work Location: In person

Reference ID: SB/AHTSE1