Restaurant Assistant

Role Overview & Responsibilities

RESTAURANT ASSISTANT

• Completing relevant paperwork.

• Stock service and kitchen areas with supplies.

• Clear communication with other team members and other departments

to ensure the restaurant if managed effectively.

• Check with customers and take action to correct any problem.

• To prepare and carry out food and beverage service to guests in a courteous and efficient manner. This includes offering table service to guests, regularly checking the floor. This will also include preparing food for delivery and takeout orders.

• To display professional salesmanship and positive sales techniques at all times.

• To assist in the preparation of service as required, in accordance with the required company standards.

• To keep back of house, restaurant, internal, external areas, stock room and staff room tidy at all times and to regularly clean all associated equipment.

• To attend training sessions and/or courses and to assist with the ‘on- the-job’ training of new staff, as required.

• To handle minor complaints in a professional and courteous manner and to provide appropriate solutions. To immediately inform your Manager of all cases.

• To ensure that all food & beverage items served at a quality and processed through the iPos till system correctly in order for guests to be charged correctly.

• To read all relevant company literature, notices and other correspondence.

• To ensure the proper care and security of restaurant equipment, stock, furniture and fixtures, reporting malfunction or theft to your Manager, immediately, and also in the case of all maintenance issues.

• To assist in keeping operating costs to a minimum by efficient and responsible use of resources such as electricity, water, uniform, stationery, cleaning materials, china, glassware, cutlery and other equipment.

• To comply with all Company policies and procedures including health & safety.

• To comply with statutory requirements regarding the work place such as employment law, health and safety, hygiene, fire prevention, etc.

• To be responsible, whilst liaising with your manager, for your own development.

• To carry out any other reasonable duty to assist in the smooth running of the Restaurant.

Job Types: Full-time, Part-time, Permanent, Zero hours contract

Benefits:

• Employee discount
• Flexitime

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Flexitime
• Holidays
• Night shift
• Weekend availability

Ability to commute/relocate:

• Walsall: reliably commute or plan to relocate before starting work (required)

Experience:

• Hospitality (preferred)
• Barista (preferred)

Work Location: In person

Application deadline: 15/06/2023
Reference ID: Restaurant assistant
Expected start date: 12/07/2023