Guest Relations Associate

Going above and beyond for our guests is our Guest Relations team. Going the extra mile to make our guests stay extra special, our Guest Relations team are always on hand to assist

We are currently recruiting for a proactive and outgoing Guest Relations Associate. The role will be responsible for delivering an exceptional guest experience from check-in to check-out and throughout the guest journey. Excellent, above and beyond style of service is the foundation of everything we do, therefore exceptional people skills are essential. If you are passionate about hospitality and have experience working in the Front Office of a high-volume hotel environment, then we want to hear from you.

What we offer you as a Guest Relations Associate:

• One of the most competitive salaries in the industry
• 28 paid holidays per annum inclusive of bank holidays
• Complimentary meals on duty
• Amazing learning and development programs
• Discounted rates at The Ned
• Fantastic career growth opportunities

Friendliness, efficiency and a ‘can-do’ attitude are what people have come to expect when they visit us and our success will depend on your willingness to go that extra mile. We have built a great team and everyone has the opportunity to learn and grow their skills.

How The Ned Happened
Soho House & Co. and New York’s Sydell Group joined forces to restore the beautiful Grade-I listed building in the heart of the City. The former Midland Bank is now home to 250 bedrooms, 10 restaurants, bars, a private members club, Ned’s Club Barber and Parlour, Ned’s Club Gym, two swimming pools and six dedicated event spaces.

Apply today and join us as a Guest Relations Associate
#YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO

Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.