Supervisor (Full Time)

Role Overview & Responsibilities

The North Face Meadowhall is an official Partnership store, owned and operated by Ellis Brigham Mountain Sports.
Ellis Brigham’s mission is to share with customers our passion for the outdoors. Our stores play a crucial role in this, enabling our customers to get the best kit for their current adventures and be inspired for many future adventures to come.

Let’s talk about the role!
We strive to create a fun and supportive team environment where every member plays their part in creating a great customer service experience.

We expect that our Supervisors help to lead the team to deliver exceptional customer service and contribute to the store’s success in the following ways:

• Represent The North Face brand and Ellis Brigham’s Mission, Vision, and Values
• Sharing your passion and confidence for The North Face products with customers
• Coach, lead and motivate the Team to ensure our continual success
• Learn about our products and technologies to inspire our customers
• Always maintain high shop floor visual standards
• Actively take part in mentoring the team
• Successfully handle customer queries and complaints
• Drive sales by understanding the store’s targets and using them for daily brief
• Process advanced till transactions, deliveries, and shop floor re-stock
• Follow store standards, policies, and procedures

Job Types: Full-time, Permanent

Salary: £11.45 per hour

Benefits:

• Casual dress
• Company events
• Cycle to work scheme
• Employee discount
• Free parking
• On-site parking
• Referral programme
• Sick pay
• Store discount
• Wellness programme

Schedule:

• Weekend availability

Ability to commute/relocate:

• Sheffield: reliably commute or plan to relocate before starting work (required)

Experience:

• Retail sales: 2 years (preferred)

Work Location: One location

Application deadline: 06/02/2023
Reference ID: The North Face (Meadowhall) - Supervisor