Waiting Staff

Role Overview & Responsibilities

Purpose: greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. You will have the ability to perform well in a fast-paced environment.

Key Requirements: to promote high customer service standards, and meet and greet all customers and guests. Please have a good knowledge of our menu and always represent the Oakleaf Restaurant in a positive light.

Main Duties & Responsibilities

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Prepare tables by setting up linens, silverware, and glasses
• Inform customers about the day’s specials
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software or order slips
• Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area
• Deliver checks and collect bill payments
• Carry dirty plates, glasses and silverware to kitchen for cleaning

Job Type: Full-time

Salary: £10.00-£11.00 per hour

Benefits:

• Company pension

Day range:

• Monday to Friday
• Weekend availability

Physical setting:

• Restaurant

Shift:

• 8 hour shift

Work Location: In person