Virtual Assistant - Self employed

Role Overview & Responsibilities

We are a small cleaning franchise based in Preston with clients across Preston, Lancaster, Blackburn and Clitheroe and due to growth of the business are now seeking a virtual business admin support working on a self-employed basis to support with all aspects of the business.

We are seeking someone with exceptional communication skills, highly organised, a forward thinker, IT competent with a creative flair. This is an exciting time for our business and this role is key in assisting us grow to the next level; we are looking for someone who would thrive being part of that journey with us.

We expect the role to be approx. 5 hours per week; however, this could increase to more as we establish processes and procedures. We feel this would suit a virtual business admin person who is looking for more hours/clients.

This role is remote but will require ad hoc face to face meetings once a month I can travel anywhere in Lancashire so location would need to be within this area

Some of the tasks we are looking for assistance with;

· Liaising with customers to support their cleaning requirements

· Sourcing suitable cleaners for our clients

· Arranging cover cleans where needed

· Maintain customer database and updating regularly

· Creating email Newsletters

· Follow up on any missed leads and create database

· Support customer and cleaner onboarding

· Support in the recruitment of cleaners

· Obtain client reviews

· Assist organising weekly diary workloads

Update Google my business

Skills required:

· Excellent communication skills

· Customer service

· Highly organised

· Creating PDF’s and content for distribution

· Business admin

· Business improvement

· Inbox/diary management

· Recruitment and verification

Job Type: Part-time
Part-time hours: 5 per week

Salary: £15.00 per hour

Benefits:

• Flexitime
• On-site parking

Flexible Language Requirement:

• English not required

Schedule:

• Flexitime

Supplemental pay types:

• Performance bonus

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 2 years (preferred)
• Administrative experience: 2 years (preferred)

Language:

• English (required)

Work Location: In person