Domiciliary Care Assistant Manager/Care Coordinator

Role Overview & Responsibilities

About us

TWILIGHT Health and Homecare Services LTD is a small Domiciliary care business in Wolverhampton. We are professional, innovative, supportive, and our goal is to deliver the highest-quality care at competitive pricing to our client, as well as courteous, professional, and efficient service.

Our work environment includes:

• Growth opportunities
• Flexible working hours
• On-the-job training
• Safe work environment
• Lively atmosphere
• opportunities for career development

• Car Driver and owner essential as your role includes visiting Clients throughout the day in their own homes
• IT literate as you will be involved in assessments including the use of our Care Planner Software
• You will be working closely with the Registered manager, you will be responsible for the development of the business and ensure compliance at all times.
• You will be responsible for the delivery of Good standard care, compliance with CQC
• You will have exceptional communication and management skills to support and and coach our team. Enabling support workers/care assisitants
• Oversee compliance in line with policies, procedures, and regulatory requirements.
• Keeping up to date with changes in legislation, policy, and regulations.
• Implementation of robust recruitment processes designed to safeguard; support and develop individuals and work towards a high retention ratio.
• Liaise with Regulators, Clients, Social Workers and other Associated Professionals or relevant others to ensure good communication and best practice always.
• Continually assess the quality of the service delivered, implementing appropriate quality assurance processes in line with policies and contractual and regulatory standards.
• Take responsibility for ensuring that on-call is covered outside office hours, including holding the phone as part of the on-call rota.
• Line manage all staff employed, arranging training programmes, monitoring performance, and demonstrate leadership inspiring the team to achieve the highest possible standards.
• Willing to learn and develop if this is first time in management

Job Type: Full-time

Salary: £23,000.00-£25,000.00 per year

Benefits:

• Flexitime

Flexible Language Requirement:

• English not required

Schedule:

• Flexitime
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus scheme
• Commission pay
• Performance bonus
• Tips
• Yearly bonus

Ability to commute/relocate:

• Wolverhampton: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Expected start date: 01/05/2023