Call Centre Agent

Role Overview & Responsibilities

Call Centre Agent - NO Weekends

Monday - Friday (no weekends)

LOOKING TO CHANGE OR GROW YOUR CAREER

AFTER MORE MONEY $$$$

Would you like to work for a progressive organization offering a warm, friendly and upbeat environment? IF SO APPLY NOW!!!

Working in a modern office environment, with fantastic career progression opportunities!!

DO NOT MISS This opportunity for a Call Centre Agent to work on a client campaign for a well known leading brand. Offering expert training and guidance to be successful in your role, along with many benefits and opportunities to earn incentives.

Benefits

• Free GYM membership
• Free swimming membership
• Employee discount
• Free onsite parking
• Paid holidays
• Opt out pension scheme

SALARY

• Basic salary of £21,673
• Uncapped Bonus scheme
• Average earners make £300- £400 per month increasing your salary to £24,000
• Top earners make £400- £800 per month increasing your salary to £28,000
• As it is uncapped you could earn even more

The Role as a Call Consultant will include

• As a Call Centre Agent you will be calling existing customers to discuss renewals or upgrade their contract with the client
• Providing general customer support
• As a Call Centre Agent, you will be speaking to customers about their current packages and trying to upsell and secure their contract renewal

What we look for in a Call Centre Agent

• Friendly warm voice
• Eager to work and learn personality
• Experience in retail, sales or customer service
• have the ability to handle rejection and remain resilient throughout the day
• You must be able to deliver a top-quality customer service and ensure the best outcome for the customer
• The ability to hold conversation will people of all ages and backgrounds and can easily build rapport with customers

Job Types: Full-time, Permanent

Salary: £21,673.00-£32,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Discounted or free food
• Employee discount
• Employee mentoring programme
• Free fitness classes
• Free parking
• Gym membership
• On-site gym
• On-site parking
• Referral programme
• Sick pay
• Store discount

Job Type: Full-time

Pay: From £21,673.00 per year

Schedule:

• Monday to Friday
• No weekends

Ability to commute/relocate:

• Sheffield: reliably commute or plan to relocate before starting work (required)

Education:

• A-Level or equivalent (preferred)

Experience:

• customer service: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person