Receptionist - Full Time

Role Overview & Responsibilities

Veterinary Receptionist – Full Time
£11.35ph plus benefits

Join our 24/7 emergency and specialty referral hospital in Glasgow

Vets Now are the UK’s leading provider of emergency pet care, providing a trusted service to more than 1400 veterinary practices – from dedicated out-of-hours clinics and three 24/7 pet emergency hospitals. You will be joining a dedicated team of Vets, Nurses, Animal Care Assistants, Receptionists in our 24/7 emergency and specialty referral Glasgow Hospital. The Vets Now Pet Emergency Hospital in Glasgow provides both a first-class referral service and an out-of-hours emergency service for veterinary practices in and around the Glasgow area.

Be part of state-of-the-art hospital providing the highest standard of pet and client care
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**Our Receptionists are often the first point of contact when a client calls or arrives at the hospital. Our Reception teams greet clients, take calls, and handle financial transactions. You will also be responsible for handling challenging administration duties that comes with insurance queries and referring practices. Our Receptionists are a friendly face and listening ear when our clients need it most, and valued support for clinical teams.

Working pattern
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**Monday to Sunday between 07:00 to 18:00, working 5 out of 7 days on a rota basis. 40 hours per week.

What we offer in return for your hard work and dedication
Recognising hard work is really important to us. Our employees are our greatest asset which is why we offer a first-class benefits and rewards package that includes:

• 7 weeks pro rata annual leave
• Your birthday as a paid day off
• Cash Health Plan provided by Simply Health
• Vets Now For You – reward gateway giving discounts and cashback with 100’s of retailers
• £780 CPD allowance increasing annually pro-rata
• 10 hours paid CPD hours annually pro-rata
• Family-friendly policies including sick, maternity, paternity and adoption pay schemes
• UK Standard Pension contributions – 5% Employee/3% Employer
• Up to 50% discounted staff pet care
• Paid volunteering days
• Death in service of two times annual salary

Job Type: Full-time

Salary: £11.35 per hour