Retail Host
Role Overview & Responsibilities
Warwick Castle Resort, Warwick Castle
Warwick, WARWICKSHIRE, CV34 4QU
United Kingdom
Retail Host
Location: Warwick Castle, Warwick
Benefits: ongoing training and Merlin Magic Pass – 20 free tickets for you, your family, and friends to enjoy all of our Merlin Attractions across the world
We are currently recruiting for Retail Hosts to join the UK’s most exciting Castle, home to the UK's largest birds of prey show The Falconers Quest and host to a number of spectacular Attractions and Events such as The Haunted Castle, Music Concerts and Christmas at the Castle which includes an ice rink and light show.
Reporting into the Assistant Retail Operations Manager you will join our guest obsessed commercial team. Offering ultimate customer service in one of our retail units across our64 acres of beautiful grounds and gardens, including Pageant Field, the Peacock Garden and Central Courtyard.
We need energetic and fun loving people to help us exceed our customer expectations, delivering first class customer service and taking pride in the products we offer.
What we need from you:
- Have a passion for delivering excellent service
- A willingness to learn and develop your skills
- Have passion for our brand
- Have a keen eye for detail
- Be able to clearly communicate to our guest and your colleagues
- Most importantly have fun at work to create memorable experiences
- Previous retail experience is desirable
'What’s in it for me?’ I hear you ask!
- FREE tickets to our Merlin attractions worldwide for your family and friends; including LEGOLAND, Chessington World of Adventures, SEA LIFE and Warwick Castle to name but a few!
- Alongside a competitive salary…
- Discount in Merlin Retail shops
- 40% discount on LEGO online
- Training & Development opportunities within Warwick Castle and Merlin Entertainments
- …and much more!
This is a seasonal role. Due to the nature of our business you will be required to work weekends and bank holidays. Maybe asked to work the occasional evening over Halloween and Christmas holidays. Flexibility is therefore essential.
About Merlin
MERLIN ENTERTAINMENTS is the leading name in location-based, family entertainment, and has seen the most successful and dynamic growth of any company in the sector over the last five years. Europe’s Number 1 and the world’s second-largest visitor attraction operator, Merlin now operates over 100 attractions, eleven hotels and three holiday villages in 23 countries, across four continents. The company aims to deliver memorable and rewarding experiences to its 54 million visitors worldwide, through its iconic global and local brands - including Madame Tussauds, SEA LIFE, LEGOLAND and the Coca-Cola London Eye - and the commitment and passion of its managers and 25,000 employees.
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