Host/Hostess Weekend Work

Role Overview & Responsibilities

Who are you –

You are about to begin your journey to becoming a part of our BOOM BRIGADE and we couldn't be prouder. Congratulations and pause for Applause.

Do you delight in making lasting impressions? As a Host your goal is to make the beginning and end of each guest’s experience nothing less than extraordinary.

Key Responsibilities

• Greet incoming and departing Guests warmly with a genuine smile and eye contact
• Manage the flow of Guests into the venue, provide accurate wait times to incoming Guests if appropriate
• Tend to Guest needs and requests
• Observant to Guests' needs throughout their visit to ensure they receive high quality service
• Full understanding of all of the games, rules and procedures
• Taking payments
• Maintain a neat, organised front-of-house environment
• Assist with opening/closing tasks and side work as needed
• Learn the food and beverage menu
• Rotate seating between different stations to ensure even workloads for waiting staff
• Ensure adherence to all relevant health, safety and hygiene standards
• To participate, constructively, in performance reviews with the Manager and to work towards objectives/goals set by the Manager, and to improve any areas of performance felt necessary by the Manager, in order to maintain an excellent level of service to customer

Job Type: Part-time

Salary: £8.50-£10.00 per hour

Schedule:

• Weekend availability

Work Location: In person