FOH Team Member

Role Overview & Responsibilities

FOH Team Member
Why Join us?

Are you someone who thrives on engaging and welcoming guests with TLC (tender loving care)? Do you love working within a great team that happens to serve the best pancakes in London and beyond?

Where The Pancakes Are is an award-winning, all-day pancake specialist with three locations in London, and we are looking for a FOH team member who is passionate about interacting with guests and colleagues, and shares our love for the best pancakes, coffees and cocktails. Everything we serve is made with honest and just really good ingredients. We cross train all our team members between the floor and bar to encourage an efficient and flexible team.

Our restaurants are always bustling and full of kind team members who look out for each other, and you can expect to arrive at a positive workplace every day. Enjoy our delicious and nutritional pancakes as on-shift meals (50% off when not on shift), and be part of lots of team socials and events we host just for you.

We pay competitive hourly rates, offer rewards, bonus schemes and promotions for those who want to progress. There will be plenty of opportunities to grow under a professional, nurturing and progressive environment. Our training programme will help you get to where you want to be.

As an appreciation for being a hardworking FOH team member who is always positive and reliable, we will treat you to amazing pancake perks including:

- 100% of service charge goes to our team
- Genuine commitment to work life balance
- Flexible schedule 
- Second language courses
- Casual dress
- Delicious & nutritional pancakes as on-shift meals, 50% off when not on shift

- Employee Assistance Programme

Key words: Food & Beverage, Hospitality Team Member, FOH, Front of House, Waiter, Waitress, Experienced Waiter, Progression, Development opportunities, Diversity, Inclusive

Job Type: Part-time
Part-time hours: 15-20 per week

Salary: £12.00-£14.00 per hour

Benefits:

• Additional leave
• Discounted or free food
• Employee discount
• Language training provided
• Referral programme

Schedule:

• 8 hour shift
• Weekend availability

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Experience:

• customer Service: 3 years (required)

Work Location: In person