NHS 111 Call Handler

Role Overview & Responsibilities

Does a role with a real chance to make a difference sound like the challenge for you? This position provides the ideal opportunity to make an impact in a crucial role whilst developing key skills in a customer service environment.

Your Role -

- You will be the first point of contact for the general public calling 111.
- You will be delivering high quality, safe and clinically effective health care support over the phone - This is 24/7 role so you will work as part of a team covering day, night and weekend shifts.

WHO SHOULD APPLY

• Candidates must be available for 6-weeks of full-time training (Monday to Friday 8am to 4pm or 4pm to midnight)
• Candidates must be available for 12-weeks without any upcoming holiday
• You must have a flexible approach to working hours - ALL ROTA'S will include 3/4 weekends and 6/8 bank holidays

HOURS & PAY

• Weekdays 7am to 8pm £10.42 - per hour
• Nights 8pm to 7am and Saturdays £14.07 - hour
• Sundays and Bank Holidays - £17.61 - hour

If you are interested then please call us and ask for Lauren.

Job Type: Full-time

Salary: £10.42-£17.61 per hour

Schedule:

• Day shift
• Weekend availability

Ability to commute/relocate:

• Wakefield, WF2 0XQ: reliably commute or plan to relocate before starting work (required)

Experience:

• customer service: 1 year (preferred)

Work Location: In person

Reference ID: Lauren-111
Expected start date: 06/06/2023