Service Coordinator

Role Overview & Responsibilities

Service Coordinator

Job description

WLS ltd

WLS Ltd, 22 – 36 Paxton place, SE27 9SS

Salary

Competitive

Job type

Full time, permanent

8.30am – 5.30pm Monday - Friday

We are a fire and security installation and maintenance company based in Dulwich, South London. Due to the company’s growth, we are looking for a Service Coordinator to assist with the smooth running of the service department.

Duties include:

· Answer new enquiry emails and calls

· Ensure engineers have works booked in daily

· Ensure jobs are sent down to engineers with all relevant information

· Clear down jobs

· Work together as a team. Engineering and office staff, help each other

· Check PPMs are up to date and schedule in accordingly, taking logistics into account

· Send reports to client’s if requested

· Use initiative to make sound, progressive decisions when necessary

The above is by no means exhaustive, you may be required to carry out other duties in line with your skill set as and when the company deem necessary

We are looking for:

• Strong organisational and communication skills, including attention to detail
• Must have knowledge/ experience of Microsoft Office, Excel and computerised information systems. Clik would be an advantageous but not essential, full training will be provided
• Right to work in the UK
• Must be able to reliably commute to the office daily

Salary and Benefits

• Competitive salary, DOE
• 20 days annual leave + an extra day for your birthday
• Company pension
• Dog friendly office

This is a full-time permanent position, working hours are 08.30 - 17.30 with 1 hour for lunch.

Salary: £28,000.00-£30,000.00 per year depending on experience

Work Location: One location

Job Type: Full-time

Salary: £28,000.00-£30,000.00 per year

Benefits:

• Additional leave
• Company pension
• Free parking
• On-site parking

Schedule:

• Monday to Friday

Work Location: In person