Customer Service

Role Overview & Responsibilities

Customer Service Sales Representative

Salary: £22,600 basic, + £28k OTE

Location: - Manchester City Centre

What we are offering you:

· £22,600 basic, + £28k OTE based on pace and acuracy

· 28 days holidays inclusive of bank holidays, plus an extra day off for your birthday

· Award dinners, regular social events, and team nights out to celebrate success

· An additional day available to take to support local charities

· Cycle to work scheme, discounted retail outlets and hospitality venues

· Income protection and financial advice

The Role:

• Capturing and validating customer information, ensuring they receive an excellent customer service experience
• Communicating with new and existing customers
• Ensuring customer requests and enquiries are dealt with quickly and efficiently
• Setting your own daily targets to achieve your monthly goals
• Handling objections and understanding the customers needs
• Working closely with other customer facing an non-customer facing teams
• Liaising with vehicle dealerships and other affiliates, building rapport and managing relationships

What we’re looking for:

Are you upbeat, friendly, resilient, and have a positive approach to customer service?

We are on the lookout for highly driven and success customer focused professionals who can deliver a fantastic service to our customers every day whilst also having some fun along the way.

If you find it easy to build relationships and rapport with customers using a consultative and thorough approach with the ability to manage a pipeline, we want to hear from you.

Who we are:

Zuto - we were founded in 2006 with a mission to remove the complexity and hassle in finding and financing a car. We connect customers, lenders, and car dealerships across the UK. We're a car finance broker, and we work with a wide range of trusted lenders to find our customers the best finance deal from more than 60 finance products without charging a penny in fees.

We have proudly helped over 250k happy customer buy the car they wanted at the price which they can afford.

Here at Zuto we pride ourselves on a lot of things; from our work helping keywords getting a new car throughout the pandemic, to our exclusive partnership with Autotrader stretching back over 9 years. We’re a business where everyone can make a difference. No idea is a bad idea, and the business is not driven by hierarchy, we are all one team - which enables our culture to be one that brings out the best in people and somewhere where you want to work for years to come.

What we require:

· Positive attitude - Coming into work every day in the right mindset and desire to succeed and learn

· Resilience - Having the drive to keep going when things get tough and maintain that positive attitude

· Desire - A natural will to succeed and make a real difference

· Organisation - High level of ability to organize your time, pipeline, and sales

Job Types: Full-time, Permanent

Salary: £22,600.00 per year

Benefits:

• Additional leave
• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Life insurance
• Referral programme
• Sick pay
• Store discount

Schedule:

• Day shift
• Monday to Friday
• Overtime
• Weekend availability

Supplemental pay types:

• Commission pay

Work Location: One location