Customer Service

Role Overview & Responsibilities

We are looking for an enthusiastic apprentice to join our fast-growing shipping company.

The apprentice will be committed, have excellent team and communication skills, and will work well to meet deadlines. The role itself will involve customer service and invoicing support.

There is significant scope for growth in this role, and we have a long track record of helping individuals establish their careers.

We are committed to helping individuals achieve their goals.

The role

• Customer service over the phone and by email
• Assisting with invoicing matters
• Supporting back office administration

Start date: Immediately

About us

As a family company entering its 20th year, our team is tight-knit, friendly and development-orientated.

Our office is within walking distance of Rickmansworth underground station and easily reachable by car and bus.

Job Types: Full-time, Permanent

Job Duties:

• Answer incoming customer inquiries
• Engage with customers in a friendly and professional manner while actively listening to their concerns
• Other duties as requested

Work remotely

• No

Job Types: Full-time, Permanent, Apprenticeship

Salary: £9.50 per hour

Benefits:

• Casual dress

Schedule:

• Monday to Friday

Language:

• English fluently (required)

Work Location: One location