Revenue Manager

Role Overview & Responsibilities

About Us

Rockliffe Hall is an AA-rated 5 red star resort in the north of England and is set within 375 acres outside the village of Hurworth, near Darlington in County Durham. We aim to provide an outstanding personalised service to each guest who stays, spas, golfs and dines and with us, acknowledging special occasions and making them memorable for all guests. We are currently seeking a Revenue Manager to join Team Rockliffe!

The Role

The main responsibilities of the Revenue Manager role will be (but not limited to):

• Implementing rooms revenue strategy
• Optimising pricing and inventory based upon customer demand and market conditions
• Analysing booking patterns and market trends
• Monitoring competitor performance
• Effective yield management
• Initiating promotions to generate business at key times
• Forecasting revenue performance
• Managing the reservations and events team with two direct reports

What We Offer You

At Rockliffe Hall we value the contribution made by each team member and in recognition of this offer some fantastic benefits:

• Competitive salary
• Employee assistance programme
• Exclusive team member accommodation rates and reduced friends and family rates
• Spa usage times available to all team members
• Gym usage times available to all team members
• Fitness Classes
• 50% saving on Spa Treatments
• 50% saving on Spa Days
• 50% saving on Dining
• 20% saving on purchases within the Spa Boutique
• 20% saving on purchases within the Golf Pro Shop
• 20% saving on Golf Lessons
• 20% saving on gift vouchers
• Long Service Award including additional annual leave days and bonus payment.
• Pension Scheme for eligible team members
• Life Assurance for eligible team members
• Day in the Life of a Guest experience
• Special rate applicable when visiting other Pride of Britain hotels (subject to availability)

We take an interest in the individual aspirations of our team members and offer many training and development opportunities to help you succeed in a career in hospitality from our online training platform, onsite mentoring and accredited qualifications.

Please keep a look out on our social media platforms to see all of our additional team activities and incentives.

If you have a passion to work in hospitality and want to advance your skills in a leading 5* Hotel, we want to hear from you!

Job Types: Full-time, Permanent

Benefits:

• Additional leave
• Company events
• Company pension
• Discounted or free food
• Employee discount
• Free parking
• Gym membership
• On-site parking
• Sick pay
• Wellness programme

Schedule:

• Day shift
• Monday to Friday

Application question(s):

• How many years Revenue Management experience do you have?
• Please state your PMS system software knowledge

Work Location: One location